Terms of Service

1. Agreement to Terms

By accessing and using Peak Damp Proofing Ltd's website and services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Services Description

Peak Damp Proofing Ltd provides professional damp proofing services, spray foam insulation removal, waterproof coatings, and related property protection services throughout the UK. We also offer free consultations, risk assessments, and property inspections.

3. Service Limitations

Our services are subject to the following conditions:

• • All work is performed by qualified, insured professionals
• • Service availability depends on geographic location and scheduling
• • Some services may require multiple visits or specialized equipment
• • Weather conditions may affect scheduling and service delivery
• • Additional costs may apply for complex or extensive work

4. Quotes and Pricing

All quotes are provided free of charge and are valid for 30 days unless otherwise specified. Final pricing may vary based on actual conditions found during inspection. We reserve the right to adjust pricing if the scope of work changes from the original assessment.

5. Warranties and Guarantees

We provide warranties on our work as specified in individual service agreements. Warranty terms vary by service type and are detailed in your service contract. Our warranties are transferable and add value to your property.

6. Liability Limitations

Peak Damp Proofing Ltd maintains comprehensive insurance coverage. Our liability is limited to the value of services provided. We are not responsible for pre-existing conditions, hidden defects, or damage caused by factors beyond our control.

7. Customer Responsibilities

Customers are responsible for:

• • Providing accurate information about property conditions
• • Ensuring safe access to work areas
• • Removing or protecting valuable items in work areas
• • Payment according to agreed terms
• • Following aftercare instructions provided

8. Cancellation Policy

Consultations and inspections can be cancelled or rescheduled with 24 hours notice. Work already commenced may be subject to cancellation fees. Materials ordered specifically for your project may be non-refundable.

9. Privacy and Data Protection

We are committed to protecting your privacy and comply with GDPR regulations. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your personal data.

10. Contact Information

For questions about these Terms of Service, please contact us:

Peak Damp Proofing Ltd
Email: [email protected]
Phone: 03000 43 8633
Emergency: Available 24/7 for urgent issues

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated date. Continued use of our services constitutes acceptance of any changes.